Covid-19 information for overseas breaks

Information before you travel

To ensure you have a smooth journey we strongly recommend you take some time to check the following before you travel:

  • Check with your chosen airline/ferry/Eurotunnel for specific entry requirements (PCR tests, lateral flow tests, Locator forms etc) that may be required for your destination
  • For up-to-date travel advice & entry requirements on the country you are due to visit, check FCDO advice.

Or, visit the destination links below for a specific country

What to expect when travelling

IMPORTANT INFORMATION WHEN RETURNING TO THE UK:

Please ensure you are up to date with the latest public health and quarantine measures in place in the UK. For more information visit: https://www.gov.uk/provide-journey-contact-details-before-travel-uk.

We have compiled a list below of the most common changes that you may expect to find:

Flights/Airports

We would advise you to check with your airlines and airports websites directly to gain the most up-to-date and accurate advice. We have provided some guidance below.

  • All passengers will be required to provide their own face mask and wear it at all times in terminal buildings and often for the duration of the flight.
  • There is no requirement being advised from airports to arrive early, so please stick to the normal guidelines for check-in times.
  • Most airports are now trialling temperature screening throughout the terminal buildings.
  • Protective screens have been installed throughout the terminal buildings, including check-in desks and security.

Eurotunnel

  • You will need to fill in a health declaration form, available here. If you are travelling via an alternative operator, please check with them before you depart to check if they have any additional requirements.
  • Please be aware that customers must remain in their vehicles on the shuttle so toilets on board are closed.
  • Please find more information here https://www.eurotunnel.com/uk/travelling-with-us/latest/covid-19/

Car hire

Brittany ferries

What to expect on your overseas break

With over 2,500 hotels and golf courses available throughout our website, it is not possible to provide a full and conclusive list of measures that each venue has implemented as they reopen.

Around the venues:

  • We would advise you to take face masks with you, as you may be expected to wear them in the pro shop and in other areas of the hotel/resort.
  • With social distancing measures in place, there may find slightly longer queues at check-in. Some venues may ask you to pre-register on an app to speed up the process.
  • For additional security, your temperature may be taken upon arrival.
  • Venues may implement social distancing measures throughout the complex.
  • Rigorous cleaning protocols are likely to have been put in place which may affect check-in / out times.

Venue facilities:

  • Most venues will accept cash but contactless payments on debit/credit cards may be the preferred option.
  • There may be changes to restaurant layouts and dining options on-site which differ from what is stipulated on your booking summary in the portal.
  • Some restrictions on table sizes may be in place and you must adhere to any guidelines being delivered on-site.
  • Most venues are offering table service for drinks & dinner, and multiple household groups may be split up. We would strongly advise on waiting until check-in to ask what the latest dining arrangements are at your venue.
  • Each country will have different restrictions regarding leisure facilities, please check with reception to see if these facilities will be available during your visit.
  • Bar areas are likely to be open albeit with table service being the preferred option. Nightclubs may be closed.

On the Course:

  • Golf courses may implement social distancing measures.
  • Some on-course furniture such as benches, all washers, shoe cleaning and bunker rakes may have been removed.

What are your options?

We are working extremely hard to ensure that none of our customers are affected financially. Below are the options available to you in order to minimise any financial impact for you or your group.

  • Bookings unaffected by closures are still going ahead as planned, this means any payments or administration work (e.g. rooming lists) for a booking are still required.
  • If you wish to cancel a booking for any reason resulting in a disinclination to travel, your deposits remain non-refundable and you may incur supplier cancellation charges as per our terms and conditions. View our terms and conditions.

Making changes to your existing booking

  • We are able to make changes to your existing booking without penalty up to 28 days prior to travel (some exceptions do apply, which you would have been made aware of at the time of booking).
  • If you are within 4 weeks, please contact us to find out how we can support you as there may be supplier cancellation charges.
  • If you are outside of 8 weeks until you travel and are currently uncertain about travelling, we would advise waiting to see what the guidance is as we get closer to your travel date. The advice is constantly evolving, and we are regularly monitoring it. We can look to make changes early however we are prioritising imminent travel so appreciate your patience.

We will contact you:

  • If your venue is closed or not operational and you are travelling imminently you will be contacted by our expert advisors to assist you with alternative options.
  • If there is anything that would significantly impact your trip outside of the new Covid-19 expectations, we will be in touch either by email or phone to notify you.

ABTA and FCO advice

ABTA have created a Coronavirus Q&A page for customers, which is being updated regularly. Visit https://www.abta.com/news/coronavirus-outbreak for further information.

The Foreign and Commonwealth Office provides up to date information about travelling abroad for all of the destinations we promote. Visit https://www.gov.uk/guidance/travel-advice-novel-coronavirus for further information.

All the information provided on these pages is given in good faith and may be subject to change.